Minimo is run by Simple SaaS, 2F Villegas Building, Pabayo-Chaves St, Cagayan de Oro, Philippines. This page explains what we store, why, and what you can do about it. It covers two kinds of people:
- Business owners and their staff, who sign up and use the tools.
- Customers, who get a loyalty card or coupon from a business that uses Minimo. If that’s you, the business is the one collecting your details, and we hold them on its behalf.
We keep this short on purpose. If anything is unclear, email support@minimotools.com.
What we store
If you run a business on Minimo
| What | Why |
|---|---|
| Your name, email address and password (hashed) | To sign you in and contact you about your account |
| Business name, logo, country, currency, phone country code | To set up your card page and show it to your customers |
| Your plan and billing status, and Paddle’s customer and subscription IDs | To know what you’ve paid for. We never see or store your card number; Paddle does the payment |
| A record of each payment attempt: date, amount, tax, result | For billing questions and audit |
| Staff names and PINs (hashed) | So each stamp records who gave it |
If you’re a customer of a business on Minimo
| What | Why |
|---|---|
| Your phone number | It identifies your card. Staff type it or scan your QR to stamp it |
| Your name, if you give one | So the business can greet you |
| Your PIN (hashed) | To sign in and see your card |
| Your stamps, rewards, and the date and time of each visit | That’s the card |
| For per-amount cards: the bill amount and the receipt number, and which staff member stamped | So the business can check its own stamps |
Everyone: standard server logs (IP address, browser type, page requested, time), kept for 30 days, used only to keep the service running and safe. We work out the country of a new business from the request, never from your device’s location.
What we don’t do
- We don’t sell or rent personal data to anyone.
- We don’t use advertising trackers or third-party analytics. We keep our own usage counts (for example, how many cards a business has issued) inside our own database.
- We don’t send SMS. Businesses contact customers through their own messaging apps.
- We don’t ask for your device’s location.
Who can see what
- A business sees its own customers: their number, name, stamps and visits. It doesn’t see cards you hold at other businesses.
- Staff stamp cards but can’t export the customer list.
- You, as a customer, see your own card and visit history after signing in with your PIN. The read-only card page shown at the counter hides your history.
- Minimo staff can access data to give support or fix a problem, and only for that.
Companies that help us run Minimo
| Company | What for | Where |
|---|---|---|
| Paddle.com Market Ltd | Payments, tax, receipts. Paddle is the merchant of record and has its own privacy policy: paddle.com/legal/privacy | United Kingdom / worldwide |
| DigitalOcean | Hosting and file storage (logos) | Singapore |
| Our email sending service | Delivering account emails, sent from minimotools.com addresses | Worldwide |
Your data is stored in Singapore. If you’re in the EU or the UK, that means your data leaves the region; we rely on standard contractual clauses for that transfer.
How long we keep it
- Active accounts: as long as the account exists.
- Inactive accounts: after 12 months without a sign-in the account becomes read-only, then archived. Its data, including customer cards and stamp history, is deleted 12 months after archiving.
- Payment records: kept as long as tax and accounting law requires.
- On request: sooner. See below.
Your rights
Whether you’re a business owner or a customer, you can ask us to:
- show you what we hold about you;
- correct it;
- delete it (a customer’s card can be deleted; stamps go with it);
- or stop using it in a certain way.
Email support@minimotools.com. We answer within 15 working days. If you’re a customer, we may point you to the business that issued your card, since it’s the one that collected your details, but we’ll help either way.
If you’re in the Philippines and think we’ve mishandled your data, you can complain to the National Privacy Commission (privacy.gov.ph). In Australia the Privacy Act 1988 and the Australian Privacy Principles apply, and you can contact the OAIC. In the EU or UK you have the rights in the GDPR, including the right to complain to your local authority.
Cookies
We use a small number of cookies, all needed to sign you in and keep you signed in. There are no advertising or tracking cookies, so there’s no cookie banner.
Age
Minimo loyalty cards are for people aged 16 and over. If you learn that someone younger has a card, tell us and we’ll delete it.
Security
Passwords and PINs are stored hashed, never as plain text. Connections are encrypted (HTTPS). Only staff who need access have it. No system is perfectly secure, so if we ever have a breach that affects you we’ll tell you and the relevant authority as the law requires.
Changes
We’ll post any changes here and update the date at the top. For significant changes we’ll email business owners.
Contact
Simple SaaS
2F Villegas Building, Pabayo-Chaves St, Cagayan de Oro, Philippines
support@minimotools.com