These are the rules for using Minimo. Minimo is run by Simple SaaS, 2F Villegas Building, Pabayo-Chaves St, Cagayan de Oro, Philippines (“we”, “us”). By creating an account you agree to them. If you don’t agree, please don’t use Minimo.
1. What Minimo is
Minimo is a set of small web tools for businesses. Right now that’s the Counter plan: Minimo Loyalty (a digital stamp card) and Minimo Coupons. Each tool runs from a link or a QR code. Your customers don’t install anything.
2. Your account
- You must be 18 or older and allowed to act for the business you sign up.
- One account belongs to one business. Keep your password and your staff PINs private. Anything done from your account or with a staff PIN counts as done by you.
- Give us a working email address. That’s how we reach you about your account, billing and the free limit.
- Tell us at support@minimotools.com if you think someone else is using your account.
3. The free plan
The Free plan includes the Counter tools up to 200 returning customers. A returning customer is a card that has been stamped on at least two separate visits. Cards that never come back don’t count.
At the limit you can’t issue new cards until you upgrade. Cards already issued keep working, and your customers can still collect stamps and rewards.
4. Paid plans and payment
- The Counter plan costs US$12 a month or US$119 a year, plus US$5 a month for each extra location. Prices are in US dollars and include any tax.
- Payments are handled by Paddle.com Market Ltd (“Paddle”), our merchant of record. Paddle sells you the subscription, charges your card, Google Pay or Apple Pay, and handles tax. Paddle’s buyer terms apply to the payment: paddle.com/legal/checkout-buyer-terms
- Subscriptions renew automatically at the end of each month or year until you cancel. Extra locations added mid-cycle are charged from the next renewal.
- Refunds are handled by Paddle under its refund policy (paddle.com/legal/refund-policy): you can ask within 14 days of any charge, your legal consumer rights always apply, and after 14 days charges are not refundable. Details on our refund policy.
- We may change prices. Any change applies from your next renewal, and we’ll email you at least 30 days before.
5. Cancelling, and what happens if a payment fails
You can cancel any time from your dashboard. Your paid plan runs to the end of the period you’ve paid for.
When a paid plan ends, whether you cancelled or a renewal payment failed, your account drops to the Free plan:
- Cards already issued keep working. Your customers keep their stamps and rewards.
- Paid-only features, such as visit stats and sending offers to cardholders, switch off.
- New cards stop at the free limit of 200 returning customers.
6. Inactive accounts
If nobody signs in to your account for 12 months, it becomes read-only. After that it’s archived, and 12 months after archiving its data is deleted (see the privacy policy). Links your customers hold never show an error; while the account is dormant they show a short notice instead.
7. Your customers’ data
You collect your customers’ phone numbers and names through Minimo. You’re responsible for that data under the laws that apply to you, including the Philippine Data Privacy Act. In particular:
- Tell customers why you’re asking for their number, and that it’s used for their loyalty card.
- Only message customers who agreed to hear from you, and stop when they ask.
- Don’t export or share the customer list with anyone outside your business.
We store that data for you, keep it secure, and use it only to run your tools. Details are in the privacy policy.
8. What you can’t do with Minimo
- Anything illegal, or anything that breaks the law where your business is.
- Raffles, lotteries, gambling or “number board” games.
- Debt collection or payment reminders.
- Selling physical goods through a Minimo page.
- Spam, or anything that impersonates another business.
- Breaking into, overloading or reverse-engineering Minimo.
We can suspend or close accounts that break these rules. We’ll tell you why unless the law stops us.
9. Powered by minimo
Every page your customers see (a card, a coupon) carries a small “Powered by minimo” link. That’s part of the service on every plan.
10. Our promises, and their limits
We work hard to keep Minimo up and fast, and we’ll tell you about any outage that affects you. But Minimo is provided “as is”: we can’t promise it will never be down or never have bugs, and we don’t offer a service-level agreement.
To the extent the law allows, we’re not liable for lost profits, lost data or indirect losses. If we are liable for something, the most we’ll owe you is the amount you paid us in the 12 months before the problem. Nothing here limits liability that the law says can’t be limited.
11. Your content and ours
You own your business name, logo and customer data. You give us permission to show and store them so your tools work. Minimo’s software, design and brand belong to Simple SaaS.
12. Changes to these terms
We may update these terms. For anything significant we’ll email you at least 14 days before it takes effect. Using Minimo after that date means you accept the new terms.
13. Law and disputes
These terms are governed by the laws of the Republic of the Philippines. Disputes go to the courts of Cagayan de Oro City, Philippines. Talk to us first: most problems are quicker to fix by email.
14. Contact
Simple SaaS
2F Villegas Building, Pabayo-Chaves St, Cagayan de Oro, Philippines
support@minimotools.com